Virtual Care

Our Orthopedic Team is committed to caring for our patients – especially through the most challenging times. With Virtual Visits, you can experience Brigham and Women's orthopedic expertise and compassion from the comfort of your own home. Whether it's a follow-up appointment or a first-time consultation about a procedure or surgery, our Orthopedic Surgeons and Physician Assistants are here to help you achieve greater mobility and less pain. Stay connected to your care and on track with your treatment. Schedule a Brigham and Women's Orthopedics Virtual Visit today and see how our care never stops.

How Virtual Visits Work

Virtual Visits are one-on-one video appointments with your Orthopedic provider. Virtual Visits can be conducted for initial appointments for new patients, surgical consults, second opinions, and follow-up care across all bone and joint conditions so that you can begin – or continue – your treatment.

All you need is a smartphone, tablet or computer with video camera to get started. Call or request an appointment online, and our team will guide you through the process.

Frequently Asked Questions About Virtual Visits

How can I try a Virtual Visit?

If you are interested in scheduling a Virtual Visit, please call or request an appointment online via the form below and the Orthopedic department will schedule a Virtual Visit with your provider and assist you with your set up.

What are the technology requirements?

Virtual Visits require:

  • Reliable internet access
  • A tablet, smartphone, or video-enabled desktop or laptop computer
  • For those who do not have access to video technology, Orthopedic providers are also offering Virtual Visits over the phone.

Prior to a scheduled Virtual Visit, patients will be sent information on how to access their Virtual Visit.

  • Video Virtual Visits can be conducted using the Patient Gateway or Zoom platforms. A link to the appropriate platform will be provided ahead of the scheduled visit by your orthopedic care team.
  • Patients can access their video Virtual Visits using the Patient Gateway or Zoom app on mobile or tablet devices, or via their internet browser on desktop or laptop computers. 
How do I prepare for my first Virtual Visit?

Before you connect with your provider, our team will guide you through the process, including logging in to Partners Patient Gateway or Zoom and testing your devices. Otherwise, prepare for your provider visit as you normally would, including having your questions and health updates ready.

What if I need x-rays or imaging before my virtual visit?

The Orthopedic clinical staff will determine if you need x-rays or imaging before your Virtual Visit. Imaging can be scheduled at any Brigham Health imaging location and will be sent to your provider before your visit.

What is the cost?

If your insurance covers Virtual Visits, you will be responsible for your standard insurance office visit co-pay. 

Request a Virtual Visit

Call 857-307-6021 to make an appointment
Monday – Friday, 8 am – 5 pm ET
Or complete the form on this page to receive a callback.


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